Terms of service

By using EatHere Marketplace you agree to these terms. EatHere is a marketplace: the kitchens listed here cook, package and hand off the food.

Your account

Keep your details accurate and your password private. You are responsible for activity on your account. You must be able to form a binding contract to order.

Orders and pickup

Orders are placed for the pickup location and time shown at checkout. Please arrive during the pickup window. Food not picked up may be discarded and is not refundable.

We allow our kitchens their own local drop-off service. When available, drop-offs are arranged directly with the kitchen, and the kitchen receives 100% of the drop-off fee. EatHere does not take a commission on these fees.

Food safety and allergies

Kitchens are responsible for their permits, handling and allergen information. Items are prepared in shared spaces, so we cannot guarantee any dish is free of a given allergen. Contact the kitchen with questions before ordering.

Selling on EatHere

Kitchens must be approved, keep required health permits and business licenses current, describe items truthfully, and fulfill accepted orders. We may pause or remove a listing that breaks these terms.

Taxes and fees

EatHere charges a platform fee on each order. Fees are shown before you confirm.

Kitchens sell as independent businesses, so tax remittance is each kitchen's own responsibility: any sales tax that applies to its food is collected, reported and remitted by the kitchen, not by EatHere. EatHere does not calculate, collect or remit sales tax on kitchen sales, and the prices shown at checkout are what you pay.

Changes

We may update these terms. Continued use after an update means you accept the new version. Questions: hello@eathere.co.